Urgent advice: Closure of prescription telephone line and new online ordering service now available

Our prescription ordering telephone line is no longer available and we have launched our new prescription ordering online service through our website: Prescription Requests

This is to ensure that our growing numbers of repeat requests are processed as efficiently and accurately as possible.

The full list of alternative ordering options can be viewed here: how to order a prescription

Page last reviewed: 10 November 2026
Page created: 27 October 2026